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— Questions from patients

How to reach us

We encourage you to contact us whether you’re a patient in need of service, a member with a suggestion or request, or an individual looking for general information about the Association.

If you are a patient requesting information or support services and are unfamiliar with the Association, please read more about our Services.

To recommend a physician or other health care provider

One of the most requested services is Physician Referral. Depending on your needs, we can provide one or more names of physicians or other health care providers who have been recommended by other patients.

We are always looking for health care provider information to add to our database. If you wish to recommend a physician or other health care provider who has helped you, please fill out our online Provider Recommendation Form. Alternatively, you may download and print the more detailed Health Care Provider Information Questionnaire, fill in as much information as you know, and mail it in to the address at the top of the form.

Information you provide will be used to assist other patients. This is a very important way that you can help.

Contact Us Online

You are welcome to submit questions, comments, and requests online.  Although we do our best to respond as quickly as possible, requests are handled by patient volunteers so it may be a day or two before you receive a response. Your personal information will always be kept private.

Contact us online

Mailing address

To reach us by mail, please use the following address:

Massachusetts ME/CFS & FM Association
P.O. Box 690305
Quincy, MA 02269-0305, USA

Information line

In addition to our On-Line Contact Us feature, our Information Line serves as a gateway for access to Association services and support. When you call the Information Line, please leave a message with your name, phone number, and the best times to call and a volunteer will get back to you. Your personal information will always be kept private.

Information line: (617) 471- 5559