- Last Updated: 31 October 2015 31 October 2015
13. What initial steps should I take if I receive a Denial of Benefits?
Make sure to read and understand the letter.
Call the author of the letter if any part of it is confusing or incorrect.
Calculate your ERISA deadlines.
Request in writing that you wish to appeal the denial and you would like the insurer to send you all pertinent documents.